eMedics Pro clinic software features

One system with three portals: one for patients, one for doctors, and one for the clinic or hospital admin.

Booking

Online appointment booking

  • Search by specialty, doctor, location and reason for visit
  • In-clinic or video visit
  • Live free slots from each doctor's timings and leaves
  • Booked and past times are never offered, all in Pakistan time
  • Book for yourself or for a child or someone you care for
  • Confirmation email with a link to the patient portal

More about the online appointment system

Booking step asking whether the appointment is for the patient or someone they care for

Patient portal

Appointments and video visits

  • Upcoming and past visits with every doctor
  • Pay the video visit fee online, then join from the same screen
  • Pre-visit check-in
Patient appointments page with upcoming and past visits

Medical history and lab reports

  • Long-term conditions, allergies and current medicines
  • Prescriptions from their doctors in one list
  • Upload lab reports as PDF or photo
Lab results page with drag-and-drop upload

Secure messages

  • Message any doctor the patient has seen
  • Family access: parents and carers manage dependants from their own login
Messages page with the patient care team

Doctor portal

  • Today's schedule with in-clinic and video visits
  • Each patient's check-in, history, lab reports and past prescriptions
  • Write prescriptions from a medicine list
  • Set weekly timings and mark leaves
  • Check in for attendance
  • Doctor profile with photo, qualifications and specialty for the clinic's website

More about e-prescriptions and video consultations

Clinic and hospital admin

Doctors and schedules

Add doctors and invite them by email. Set clinic and video hours and leaves for each.

Patient reports

Bookings per day, new and returning patients, no-shows and top visit reasons.

Patient records

Each patient's details, guardians and full appointment log.

Attendance

See which doctors checked in, by day.

Guardians

Confirm parents and carers before they can see a dependant's record.

Prescriptions

Find and print any prescription with the clinic's name.

Payments

Online fees through PayFast and payments at the counter.

Clinic setup

Locations, specialties, visit reasons and your clinic's branding.

Several clinics

Run more than one clinic or branch, each with its own booking page.

Your own website

Each clinic gets its own address (yourclinic.softkare.tech) with its doctors and online booking, and edits the content itself. Clinic websites

New in eMedics Pro

Recent additions, already working for clinics.

Patient reports

Appointments per day, new and returning patients, no-show rate, video visits and the top reasons patients come in.

Patient records for the front desk

Every patient's details, who looks after them, and their full appointment log in one place.

Timings and leaves set by the clinic

Set each doctor's clinic and video hours and add leaves. Booking follows them, and overlapping timings are caught.

Edit your website yourself

Change your intro, about text, departments with prices, opening hours, map, WhatsApp number and social links.

Your own web address

Each clinic gets its own address, like yourclinic.softkare.tech, with its name, logo and colours.

No double bookings

Booked and past times are never offered, and times are always shown in Pakistan time.

Coming next

What we're building now. Clinics that join today get these as they're released.

In development

Real-time WhatsApp notifications

  • Booking confirmations and visit reminders on the patient's WhatsApp
  • Payment link and video join link sent the moment they're ready
  • Prescription and follow-up date after the visit
  • Doctors and front desk alerted to new bookings and cancellations
In development

Complete mobile app

  • Android and iPhone apps for patients, doctors and clinic staff
  • Patients book, pay, join video visits and keep their reports
  • Doctors see their day and write prescriptions on the go
  • Instant push notifications
In development

AI that works for the doctor

  • Consultation notes drafted as the doctor speaks, in Urdu or English
  • A short summary of history, past prescriptions and lab reports before each visit
  • A WhatsApp assistant that answers patients and books appointments around the clock
  • No-show prediction and smart reminders. The doctor always checks and approves.

See it working with your own clinic's setup

A 20-minute demo on WhatsApp video or in person. We set up your doctors, timings and fees for you.